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Postage, returns & refunds

DELIVERY, PAYMENT & RETURNS

STANDARD UK DELIVERY

Standard delivery to mainland UK postcodes excluding those mentioned below – from £3.00- £9.00.

Small parcel up to 2kg……..£3.50

Medium parcel up to 20kg……£5.00

Large parcel up to 30kg……£9.00

Local pick up is available for you, on all our items.

We aim to dispatch your goods within 1 working day from receipt of your order (subject to stock availability).

We use the courrier My Hermes which make take up to 5 days to deliver. Our delivery and packing charges are listed below. A signature may be required upon delivery.

Please make sure you select the correct postage for your postcode (at checkout) to avoid a delay with your order.

NON-STANDARD UK DELIVERY

Scottish Highlands & Islands – postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH30-44, PH49-50, ZE – £14.00
Northern Ireland – postcode: BT – £15.00
Isle of Man & Scilly Isles – postcodes: IM, TR21-25 – £18.00
Jersey & Channel Islands – £15.00
Republic of Ireland – £19.00

INTERNATIONAL
For other countries please telephone or email for a quote

PAYMENT

We only accept payments made with all major credit cards through PayPal.

RETURNS

We will exchange or refund any item you are not happy with as long as the goods are returned in original condition within seven days of receipt. If you return an item please ask for proof of postage from your post office. Delivery charge and return postage will only be refunded if the item is faulty. We suggest goods are returned by registered post as we cannot refund items broken or lost during return transit.

If an item is damaged, or not as ordered, please inform us within 24 hours of delivery to arrange a replacement or refund.

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